Customers Rank IP Telephony Systems

• ShoreTel #1 in All Categories - Four Years in a Row
• View Online Demo
• Sample report
• Nemertes Report ( Download now)
• VoIP Book – complete IP telephone ebook.
• Building Reliable networks

This 2007 independent report (not sponsored or commissioned by ShoreTel) is a comprehensive study based upon exhaustive interviews with enterprise IT professionals. The report analyzes current real-world business benefits of IP telephony and distills these user experiences into best-practices recommendations. Best of all, the study ranks leading IP telephony solution providers across nine different categories, which include:

• Value
• Technology
• Value Added Reseller (VAR) Expertise
• Management Tools
• Customer Service
• Solution Experience
• Product Features
• Ease of Installation & Troubleshooting
• Performance